These Terms & Conditions (“Terms”) apply to all bookings made for eoaLive! (the “Event”), taking place on 8 October 2026. By registering for the Event, you agree to be bound by these Terms.
1. About the Event
eoaLive!, is an in person event delivering learning, inspiration and connections for the employee ownership community. The event includes plenary ad breakout sessions, plus networking opportunities.
2. Ticket Types & Availability
2.1. Standard Event Tickets
Standard tickets provide access to the full Event programme as advertised.
2.2 Exhibitor Tickets
Exhibitor tickets include one standard ticket to the full daytime programme plus table top exhibition space.
2.3. Discounts
There are no early bird rates, discounted tickets or promotional pricing available for this Event.
2.4.All ticket inclusions will be clearly outlined on the Event registration page. Accommodation and travel are not included.
3. Pricing & VAT
3.1.All ticket prices are shown exclusive of VAT, which will be added at checkout.
3.2.Prices apply per delegate and cannot be split, shared or transferred between organisations.
4. Payment Terms
4.1. Payment Methods
- Credit/Debit Card – payment is required in full at the point of booking.
- Invoice – this payment method is also available
4.2. Invoice Payment Deadline
Invoices must be paid in full within 14 calendar days of the invoice date and no later than 14 days before the Event (24 September 2026), whichever comes first.
Supplying a purchase order number does not constitute payment.
4.3. Access to the Event
Full payment must be received before delegates are permitted to attend the Event.
Unpaid or overdue bookings may be cancelled or suspended without further notice.
5. Cancellations & Refunds
5.1.All cancellation requests must be submitted in writing to the Event team at [email protected].
5.2.Cancellations are only effective once acknowledged in writing by the eoa.
5.3. Refund Policy
- Cancellations received on or before 8 September – 50% will be invoiced or refunded.
- Cancellations received between 9 September and 23 September – 25% will be invoiced or refunded.
- Cancellations received on or after 24 September – no refund and the invoice will still be charged to you.
5.4.Delegates who do not attend on the day are classed as no shows and are not eligible for a refund.
5.5.If an invoice has not been paid in full, the outstanding balance remains payable in line with the refund schedule above.
6. Ticket Transfers
6.1.Tickets may be transferred to another individual within the same organisation at no additional charge.
6.2.Transfer requests must be received no later than 5 working days before the Event.
6.3.Tickets may not be resold or transferred to another organisation.
7. Event Changes, Cancellation & Force Majeure
7.1.The eoa reserves the right to make reasonable changes to the Event programme, speakers, venue or timings. Such changes do not give rise to a right to a refund.
7.2.If the Event is cancelled by the eoa, you will be offered:
- a transfer to a rescheduled date or
- a full refund of the ticket price paid.
7.3.The eoa is not liable for any additional costs incurred (including travel or accommodation).
7.4. Force Majeure
The eoa will not be liable for failure or delay caused by circumstances beyond its reasonable control, including (but not limited to) acts of God, pandemics, industrial action, terrorism, venue closure or government restriction.
8. Delegate Conduct
8.1.All delegates are expected to behave professionally and comply with venue rules and health & safety requirements.
8.2.The eoa reserves the right to refuse admission or remove any delegate whose behaviour is deemed inappropriate, unsafe or disruptive, without refund.
9. Photography & Filming
9.1.The Event may be photographed or filmed for marketing and promotional purposes.
9.2.By attending, you consent to the use of your image unless you notify the eoa in advance.
10. Data Protection
10.1.Personal data will be processed in accordance with applicable data protection legislation and the eoa’s Privacy Policy.
10.2.Delegate information will be used to administer the Event and communicate essential updates.
10.3The following delegate data will be shared with the venue, our event partners and event sponsors. Delegates' name, job title, organisation, email address, dietary and access requirements will be shared with the event partner and venue to enable us to organise the event. Delegate's name, job title, organisation and email address will be shared with the event sponsor.
11. Liability
11.1.Views expressed by speakers are their own and do not necessarily reflect those of the eoa.
11.2.To the maximum extent permitted by law, the eoa’s liability is limited to the ticket price paid.
12. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.
13. Contact Details
For all booking queries, transfers or cancellation requests, please contact:
Rachel Swaby [email protected]