Cookie Policy

This site and our EO Hub site, like many other sites, uses small text files called cookies to help customise your experience. Cookies are placed on your computer by websites you visit and are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.  The information below explains the cookies we use and how you can manage them. 

What are cookies?

'Cookies' are small text files that are stored by the browser (e.g. Chrome, Edge, Firefox or Safari) or by a mobile phone (e.g. Android or iPhone) on your computer or mobile device. They allow websites to store such things as user preferences. You can think of cookies as providing a "memory" for the Website, enabling it to recognise a user and respond appropriately. 

How do we use cookies?

You can find more information about the individual cookies we use and the purposes for which we use them in the tables below. 

Strictly necessary cookies 

These are cookies that are required for the operation of our Website and EO Hub and cannot be switched off. They include, for example, cookies that enable you to log into secure areas of our Website and EO Hub, or use a shopping cart. 

Cookie name Location Purpose  Duration 
__RequestVerificationToken EOA Website  This cookie is essential for our site to stop cross-site request forgery.  Session
 login EOA Website
 This cookie stores your authentication status after login.  Session
EOA Website
 This cookie stores additional information about your authentication status  Session
 Asi.Web.Browser.CookiesEnabled EOA Website
 This cookie stores a value indicating whether or not your browser allows cookies.  Session
 cookieconsent_status EOA Website
 This cookie stores your response when you choose to accept or reject cookies.  12 months
 AnonymousCartId EOA Website
 This cookie stores cart information when you choose to add an item to the cart before logging in.  14 days
 ASP.NET_SessionID EO Hub  Issued by Microsoft's ASP.NET application, this cookie stores session data during a user's website visit.  Session
 AWSALBCORS EO Hub  Amazon Web Services sets this cookie for load balancing.  Session

Analytical/performance cookies 

These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily. When you reject cookies on our site these cookies will not be placed. 

We use Google Analytics to collect anonymised data about users in order to help us improve our website. These cookies collect information in a way that does not directly identify anyone, including the number of visitors, where the visitors have come to the website from and the pages they visited. You may also choose to opt out of being tracked by Google Analytics cookies across all websites.

Cookie name Location Purpose Duration 
 _ga  EOA Website  Google Analytics. Used to distinguish users.  Session
 _gid  EOA Website  Google Analytics. Used to distinguish users.  Session
 _gat  EOA Website  Google Analytics. Used to throttle request rate.  Session
 AMP_TOKEN  EOA Website  Google Analytics. Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.   Session
 _gac_<423410039>  EOA Website  Google Analytics. Contains campaign related information for the user.  Session
 _utma  EOA Website  Unique site visitor id  Persistent
 _utmc  EOA Website  Session tracking id  Session
 _utmz  EOA Website  Referral information  Persistent
 AWSALB  EO Hub  This is an application load balancer cookie set by Amazon Web Services to map the session to the target.  Session

Third-party cookies 

Our Website may contain links to other third party websites or technologies that may place additional cookies that are out of our control and not covered by this cookie policy. These third-parties may set cookies on your computer once you click on the link or video player. Please read the Privacy Policy for each of these sites to learn more. 


Google (including YouTube and Google Maps)
Higher Logic (EO Hub)

Managing Your Cookies

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

You can also opt out of being tracked by Google Analytics across all websites.

How do I change my cookie settings?

When you choose to reject cookies on our Website we will block all cookies not considered strictly necessary. You can change your cookie preferences at any time by using the Manage Preferences Tool to revoke the cookie and saving your selections. Alternatively, most web browsers allow some control of most cookies through the browser settings. For more information about how to control cookies visit the Information Commissioner's Office.

Please note that disabling or deleting cookies placed by our website my result in reduced functionality.

If you still have questions, please contact us.